A natural extension of your team. Built to scale.
professionals to boost capacity, cut overhead,
and unlock growth
At SnappyCX, we are fully committed to curating a team of exceptionally skilled and dedicated professionals, who will transform the way your business operates.
Our team consists of top-tier professionals from a variety of industries who boast unparalleled experience and technical prowess.
Through our continuous Learning and Development (L&D) initiatives, our teams are empowered to make timely critical decisions, guaranteeing the operational excellence of your projects.
Currently, our agent markets are spread across some of the top English-proficient, African countries such as Kenya, Ghana, and Nigeria.
We guarantee that our diverse African teams are competent to effectively handle even the most complex of tasks, however, if you are keen on hiring from different markets, we can facilitate this.
Africa boasts of diverse time zones that cover the American, European, and
Australian markets. Our teams can easily adapt to work within your required
timezone, without downtime
We assign experienced project managers to manage the teams and meet the key performance metrics. The project manager is available to meet with you regularly to give status updates.
The project manager will share weekly, monthly, and quarterly reports on your
team's performance.
We offer customizable non-binding contracts based on your business needs with
a flexible termination clause.
Security is a top priority for us. We are GDPR compliant, and we adhere to
industry-leading standards to safeguard our customers’ data. Some of our control
measures include:
At SnappyCX, we ensure timely response and resolution times and provide
uptime guarantees, quality benchmarks, and scalability assurances. These
agreements are tailored to meet industry standards and ensure transparent,
accountable service delivery.