Access Customer Support Experts through Seamless Outsourcing

Overwhelmed with customer inquiries? Get tailored customer support that helps you streamline your workflow, stay responsive and focus on growth.

Book a free call

Don't take our word for it.

Trust our clients

"I am very impressed with the candidates I got from SnappyCX. One stood out particularly, but the other also shows great potential."

Outsourced Roles:

Finance Analyst, Assistant Markerter

Nicholas

Transwolrd

"I am pleased with the talent’s progress and her quick learning. Things we do together and training sessions. I'm quite satisfied and pleased, and everything is meeting my expectations."

Outsourced Roles:

Virtual Assistant

Sylwia

Eyes for Deals

"I am very impressed with SnappyCX's service. The team has been helpful, responsive, and accommodating throughout the hiring process. Even when one of our initial candidates left, they were able to quickly find a replacement."

Outsourced Roles:

Business Development Representative

James

Nexus Digital

"The talent is asking excellent questions, getting things done, and learning quickly. His code has been good and at this point I'm happy."

Outsourced Roles:

Senior PHP Developer

Daniel

Bright Horizon

"So far, I think we have a great team put together! They’ve been inquisitive and thorough in their training, and their personalities are shining through—an asset to the job. Impressed by SnappyCX; our numbers have jumped significantly since they joined us."

Outsourced Roles:

Customer Support Representatives

Gemma

Switch Care

Our impact

A Glimpse into Our Excellence: Numbers That Matter.

70%

Save more than 70% on staff
costs while growing your team.

+200/wk

We attract the best applicants each week

+1000

We have a robust pipeline of skilled experts, hand-picked for their talent and commitment.

Your Support Dream Team, Assembled.

From tech whizzes to language maestros, we've got the heroes your customers need.

Customer Support

Handle customer inquiries via phone, email, or chat.

Provide product information and troubleshooting assistance.

Ensure a positive customer experience.

Book a free call

Live Chat Support

Provide instant assistance and information via live chat, email, or SMS.

Resolve customer queries and concerns promptly.

Offer personalized and efficient support experiences.

Book a free call

Technical Support

Troubleshooting and diagnosing technical problems.

Provide step-by-step guidance for issue resolution.

Document and report technical support interactions.

Book a free call

In-App Support

Communicate with users via in-app chat, to provide timely assistance.

Assist users with app navigation, troubleshooting, and
answering feature-related questions.

Create and maintain user guides, FAQs, and other support documents.

Book a free call

Onboard within a week

Scale your support instantly with adaptable talent, ready to integrate within a week, for seasonal peaks or 24/7 coverage, eliminating scaling stress

Connect & Clarify

Welcome aboard! We gather your project
details and preferred talent profile.

Identify & Match

Our experts search our network, handpicking
ideal talent who perfectly fit your needs.

Setup & Smooth Start

With everything prepped (access, tools, info),
you onboard your new talent effortlessly.

Support & Thrive

Regular check-ins, training, and open
communication ensure success – for both
you and your new team member.

Book a free consultation

Ready to save big on
staff costs with SnappyCX?

Book a free call